Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Information We Collect
We collect information you provide directly to us, such as:
- Name, email address, and contact information
- Shipping and billing addresses
- Payment information (processed securely through third parties)
- Order history and preferences
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders
- Provide customer support
- Improve our products and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only:
- With shipping carriers to deliver your orders
- With payment processors to handle transactions
- When required by law or legal process
- To protect our rights and prevent fraud
Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for all data transmission
- Secure payment processing through trusted providers
- Regular security audits and updates
- Limited access to personal information
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and shopping cart
- Analyze website traffic and usage patterns
- Improve website functionality
- Provide personalized experiences
You can control cookies through your browser settings.
Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- File a complaint with relevant authorities
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Providing notice through our services
Questions About Privacy?
If you have any questions about this privacy policy or how we handle your personal information, please contact us:
Email: support@cighub.com
Response Time: Within 24-48 hours